Docs

Loose ends & letters

Loose ends looks for things that went quiet: a question nobody answered, a promise that lapsed, a reply you owe. It shows the quote each case is based on and drafts the next step. It never sends anything.

Loose ends. Designer has waited four days for your pick of a hero image, and you promised Mara a press kit by email. Each case quotes the message it is based on and has a draft reply.

Sources

  • Your bot chats, tasks and questions are always read: kwant's own threads, open questions and failed handoffs.
  • Email (IMAP), optional: a mail server with TLS or STARTTLS.
  • GitHub, optional: your issues and pull requests. A GitHub Enterprise address works too.

Add a source with Add a source. kwant tests the connection first, and the login goes into the password vault. Sources are read-only: email is opened without marking, moving or deleting anything, and GitHub is only read.

Loose ends with Open, Waiting and Snoozed tabs. The top case is a letter from a water company, with the quote it's based on and a draft reply.

Cases

A case opens when something has been quiet for 14 days, or 3 days in a kwant chat. kwant looks for:

  • someone waiting for your reply, or you waiting for theirs
  • a promise someone made you that lapsed, or one you made
  • a stale issue, a failed task, or an unanswered question

Each case shows the quote it's based on and a draft: an email you open in your mail app or copy, a link to the GitHub issue, or the kwant chat. Then mark it done, say you followed up, snooze it for 3 days, a week or a month, or dismiss it, just this one or everything from that sender. Cases sit in the Open, Waiting, Snoozed and Done tabs. Scan now checks right away.

Message text is never written to logs, and cases are kept for 90 days.

API only: an extra model check of each case and a weekly review are settings in kwant's API, not in the app. Both are off by default.

Letters

Use Add a letter to photograph or upload a bill, form or notice: up to 5 pages of PNG, JPEG, WebP or PDF, 20 MB each.

A scanned letter from a fictional water company next to what kwant read from it: who it's from, what they want and the deadline of November 5, each with the quote it came from and editable.

kwant reads who it's from, what they want, the deadline, where to reply, references, amounts and a checklist. Every field shows the line it came from and you can edit it. Fields kwant isn't sure of are marked for you to check.

  • Once the deadline is confirmed, kwant reminds you 7 days before, the day before and on the day, at 09:00. Notifications carry only counts, not the letter.
  • Reading photos needs a Claude account. A PDF with a text layer is read without a model.
  • The reply is a draft to copy or open in your mail app. Nothing is sent for you.
  • Deleting a letter removes its pages and everything read from them.